The service began with two flights per week in each direction. Groundbreaking at the time, this flight enabled travellers a nonstop option for the first time, which reduced the total journey by more than two hours versus the previously established route via Japan.
Cathay Pacific opened its first ticket office on March 16, 1983, at 1018 West Georgia Street, in the heart of Vancouver’s “airline row”, employing 26 in sales, marketing and reservations. Today, the airline employs close to 300 employees throughout Canada, Mexico and the US, spanning cargo, engineering, finance, sales, marketing, airport, revenue management, and human resources.
In 1986, Cathay Pacific added a San Francisco (SFO) tag to its Vancouver service—with flights departing SFO, stopping in YVR before continuing to Hong Kong. Further expansion continued apace over the years, with Cathay Pacific launching services to Hong Kong from Los Angeles (1990), Toronto (1994), a standalone SFO flight in 1998, New York (JFK) in 2004, Chicago O’Hare (2011), Newark (2013), Boston (2015), Washington Dulles (2018), and Seattle (2019). Cathay Pacific’s legendary JFK-YVR-HKG flight—beloved by aviation geeks and passengers alike for the opportunity to hop between JFK-YVR on a world-class global carrier—was added in 1996, before its discontinuation in 2019.
Cathay Pacific’s cargo business in the Americas has been a resounding success that has shaped the airline into one of the world’s leading combination cargo carriers and has helped build Hong Kong into the world’s busiest air cargo hub. With the launch of cargo services from Mexico in 2013 (Guadalajara and Mexico City), Cathay Cargo now operates in 16 cities across three North American countries, shipping an average of 160 million kilos of freight annually. Cathay Cargo carried the first-ever shipment of berries via air cargo from North America to the Chinese Mainland. The shipment of six tons of fruit from Michoacán and Jalisco onboard a Cathay Cargo Boeing 747-8F was the first in a commercial and agricultural relationship between Mexico and China.
Chris van den Hooven, SVP, Americas, who will celebrate his 36-year anniversary with Cathay Pacific this year, launched his career with the airline as a Reservation Sales Agent in Vancouver: “As a young adventurer with ambitions of seeing the world, I jumped at the chance to join an up-and-coming Asian airline in 1987 during a pivotal time in its expansion. Cathay Pacific made its first direct order for the 747-200 series from Boeing in February 1978. In the 1980s, the Boeing 747 enabled Cathay Pacific to expand its international network to San Francisco, Vancouver, and other ultra-long-haul destinations including London, Brisbane, Frankfurt, Amsterdam, Rome, Paris, Zurich and Manchester. The ‘Queen of the Skies’ put Cathay Pacific on the map and helped propel us into the world-class global carrier that we are today. As we reflect on 40 years in the Americas, we are incredibly grateful to our loyal customers, our dedicated staff, industry partners, our Hong Kong family, and the communities that have welcomed us with open arms and who continue to support us. Our future is bright and we are excited to rebuild Hong Kong together with our customers and partners.”
The Director of the Hong Kong Economic and Trade Office (Toronto) (HKETO), Ms Emily Mo, congratulates Cathay Pacific on its 40th anniversary of flying to the Americas. Ms Mo said: “Hong Kong and North America have long been the best of business and trade partners. Business aside, Canada and Hong Kong are closely tied to each other given the size of our Canadian community. Cathay Pacific has been playing a pivotal role in connecting Hong Kong and Canada over the past decades. Every flight between Hong Kong and North America on Cathay Pacific is full of exciting stories: the start or end of a fruitful business trip, the joy of reuniting with family on the other side of the world, the new school chapter of overseas students, or an eye-opening sightseeing journey. Cathay Pacific’s freighters also ensured smooth trading between North American and Hong Kong during the pandemic years.
“Hong Kong has been the connector between the East and the West, and so is Cathay Pacific. With the resumption of free travel, HKETO looks forward to Cathay Pacific keeping up with its excellent service between Hong Kong and North America, and striving to increase its operation capacity to allow more people and business exchanges between the two places.”
Michael Lim, Director, Canada, Central & South Americas, Hong Kong Tourism Board, said: “We extend our congratulations to Cathay Pacific Airways for their 40th anniversary of connecting Hong Kong and North America. Hong Kong has long served as a vital gateway to the broader Asia region, and Cathay Pacific not only brings people to Hong Kong but to the rest of Asia. The recent launch of the Hello Hong Kong campaign and the lifting of travel restrictions have fueled travelers’ interest in Hong Kong, and we are confident their vacation begins on a high note with Cathay Pacific's award-winning service.”
“Congratulations to Cathay Pacific on reaching this significant milestone,” said Russell Atkinson, Director, Air Service Development at Vancouver Airport Authority. “Vancouver has strong links to Hong Kong and the Asia Pacific region. Cathay Pacific is one of YVR’s longest-serving airlines and has been operating services from Vancouver since 1983."
Cathay Pacific’s 40-year anniversary in the Americas comes at a significant time: in 2023, Cathay Pacific’s focus is on rebuilding its network and connectivity at its Hong Kong hub after three challenging years of pandemic reductions. Cathay Pacific currently operates over 50 flights per week out of North America from six cities (Boston, Los Angeles, New York, San Francisco, Toronto and Vancouver)—nearly half of its pre-pandemic capacity in the Americas—with more flights added every month.
This year will also see the reopening of Cathay Pacific’s popular airport lounges at San Francisco and Vancouver; and the airline will take delivery of two state-of-the-art Airbus A350-900 aircraft.
*based on revenue
About Cathay Pacific
Cathay Pacific is the home airline of Hong Kong, offering scheduled passenger and cargo services to destinations throughout Asia, North America, Australia and Europe. The company is a member of the Swire group and is a public company listed on the Hong Kong Stock Exchange. Cathay Pacific has made substantial investments to develop Hong Kong as one of the world’s leading global transportation hubs. Cathay Pacific is a founding member of the oneworld global alliance and earned a coveted spot in both the Condé Nast Traveler 2022 Reader’s Choice Awards and Travel+Leisure 2022 “World’s Best Awards” for best international airlines. In February 2023, Cathay Cargo was named Cargo Airline of the Year at the 49th annual Air Transport World (ATW) Airline Industry Achievement Awards.