We can confirm that all the 351 passengers and 19 crew have been evacuated from the Boeing 747-400 aircraft. Our preliminary information indicates that the Captain ordered the aircraft evacuated because smoke was detected in the cabin prior to departure.
All passengers and crew were taken to the airport after evacuation, and we have been informed that there are only a few minor injuries. At this stage our priority is the welfare of our passengers and crew.
Families of the passengers and crew are advised to contact the Cathay Pacific hotlines:
Chinese: 852 2747 8888
English: 852 2747 8999
For Mainland land-line callers: the toll-free lines are as follows:
Chinese: 800 810 6977
English: 800 810 0057
We have launched an investigation into the incident and are cooperating with the authorities at Shanghai airport. We are still ascertaining details of the incident and will release further information as when it can be confirmed.