Cathay Pacific update on flight CX884
Release #2, 03.30 Hong Kong Time, 30 July 2015
Cathay Pacific is making special arrangements to help passengers affected by the precautionary diversion of flight CX884 to Shemya military airport in the Aleutians Island near Alaska get to their intended destination of Los Angeles.
Flight CX884 made a precautionary diversion at around 21.30 Hong Kong time on its way from Hong Kong to Los Angeles yesterday (29 July) when smoke was detected in the aircraft, a Boeing 777-300ER. There were 276 passengers and 18 crew on the flight.
The airline is mounting a relief flight, operating as CX884D, which departed from Hong Kong International Airport at 03.45 local time this morning and will form part of the effort to help those affected by the diversion of CX884 to fly to Los Angeles.
Cathay Pacific Director Service Delivery James Ginns said: “Safety is always our top priority at Cathay Pacific and the Captain of CX884 made exactly the right decision to divert the flight as a precautionary measure. We understand that this action resulted in a long and arduous journey for those onboard the diverted flight and we apologise for the inconvenience caused. We will launch a thorough investigation into what caused the smoke that was detected on the aircraft operating CX884.”
Flight CX884 was operated as a codeshare flight with American Airlines AA8937 and Lan LA6082.
Media can call the airline in Hong Kong at (852) 2747-5393 or North America at +1 604 606 2916.